.overflow-hidden {
    overflow: hidden;
}

.overflow-scroll {
    overflow-y: auto;
    overflow-x: hidden;
    flex: 1;
    min-height: 0;
}

/* =========================================================
   Chat widget
   ========================================================= */

body.has-send-area {
    display: grid;
    overflow: hidden;
}

body:has(#bubble-send-message-area) {
    display: grid;
    overflow: hidden;
}

#chatMessages-events-node > div {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.chat-bubble-root {
    position: fixed;
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    z-index: 9999;
    font-family: 'Erply Ladna', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
}

.chat-bubble-root.cb-gone {
    display: none;
}

.chat-bubble-root.pos-right-bottom {
    bottom: 24px;
    right: 24px;
    align-items: flex-end;
}

.chat-bubble-root.pos-left-bottom {
    bottom: 24px;
    left: 24px;
    align-items: flex-start;
}

.chat-bubble-root.pos-right-top {
    top: 24px;
    right: 24px;
    align-items: flex-end;
    flex-direction: column-reverse;
}

.chat-bubble-root.pos-left-top {
    top: 24px;
    left: 24px;
    align-items: flex-start;
    flex-direction: column-reverse;
}

.chat-bubble-root.pos-right-bottom .cb-panel,
.chat-bubble-root.pos-left-bottom .cb-panel {
    transform-origin: bottom center;
    margin-bottom: 12px;
    margin-top: 0;
}

.chat-bubble-root.pos-right-top .cb-panel,
.chat-bubble-root.pos-left-top .cb-panel {
    transform-origin: top center;
    margin-top: 12px;
    margin-bottom: 0;
}

.cb-panel {
    width: 300px;
    background: #fff;
    border: 1px solid #e5e7eb;
    border-radius: 16px;
    overflow: hidden;
    transition: transform 0.22s cubic-bezier(.4,0,.2,1), opacity 0.22s ease;
    box-shadow: 0 4px 24px rgba(0,0,0,0.10);
}

.cb-panel.cb-collapsed {
    transform: scaleY(0);
    opacity: 0;
    pointer-events: none;
    height: 0;
    margin: 0 !important;
}

.cb-header {
    position: relative;
    background: var(--cb-main);
    padding: 11px 14px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    overflow: hidden;
}

.cb-header::after {
    content: '';
    position: absolute;
    left: 0;
    right: 0;
    bottom: 0;
    height: 40%;
    pointer-events: none;
    background: linear-gradient(
        to bottom,
        rgba(0, 0, 0, 0) 0%,
        rgba(0, 0, 0, 0.15) 100%
    );
}

.cb-header-left {
    display: flex;
    align-items: center;
    gap: 9px;
}

.cb-avatar {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    background: rgba(255,255,255,0.22);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.cb-avatar svg {
    width: 15px;
    height: 15px;
    fill: white;
}

.cb-avatar-img {
    width: 100%;
    height: 100%;
    border-radius: 50%;
    object-fit: cover;
}

.cb-title {
    font-size: 14px;
    font-weight: 500;
    color: white;
    margin: 0;
    padding-top: 0.5rem;
}

.cb-subtitle {
    font-size: 11px;
    color: rgba(255,255,255,0.65);
    margin: 1px 0 0;
}

.cb-minimize {
    background: none;
    border: none;
    cursor: pointer;
    color: rgba(255,255,255,0.65);
    font-size: 20px;
    line-height: 1;
    padding: 2px 6px;
    border-radius: 4px;
}

.cb-minimize:hover {
    color: white;
}

.cb-messages {
    padding: 12px 12px 4px;
    display: flex;
    flex-direction: column;
    gap: 8px;
    min-height: 20vh;
    max-height: 50vh;
    overflow-y: auto;
}

.cb-msg {
    font-size: 13px;
    line-height: 1.5;
    padding: 8px 11px;
    border-radius: 12px;
    max-width: 82%;
    word-break: break-word;
}

.cb-msg.bot {
    background: #f3f4f6;
    color: #111;
    align-self: flex-start;
    border-bottom-left-radius: 3px;
}

.cb-msg.customer {
    background: #5B47E0;
    color: white;
    align-self: flex-end;
    border-bottom-right-radius: 3px;
}

.cb-msg.system {
    align-self: center;
    color: gray;
    font-style: italic;
}

.cb-msg.system div {
    text-align: center;
}

.cb-msg.typing {
    background: #f3f4f6;
    align-self: flex-start;
    border-bottom-left-radius: 3px;
    display: flex;
    align-items: center;
    gap: 4px;
    padding: 10px 14px;
}

.cb-dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: #9ca3af;
    animation: cb-bounce 1.2s infinite;
}

.cb-dot:nth-child(2) {
    animation-delay: 0.2s;
}

.cb-dot:nth-child(3) {
    animation-delay: 0.4s;
}

@keyframes cb-bounce {
    0%,60%,100% { transform: translateY(0); }
    30% { transform: translateY(-5px); }
}

.cb-composer {
    padding: 8px 10px 10px;
    border-top: 1px solid #e5e7eb;
    display: flex;
    flex-direction: column;
    gap: 7px;
}

.cb-textarea {
    width: 100%;
    min-height: 60px;
    max-height: 120px;
    resize: none;
    font-size: 13px !important;
    line-height: 1.3;
    padding: 8px 10px;
    border: 1px solid #e5e7eb;
    border-radius: 10px;
    background: #f9fafb;
    color: #111;
    font-family: 'Erply Ladna', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
    outline: none;
    box-sizing: border-box;
    transition: border-color 0.15s;
}

.cb-textarea:focus {
    border-color: #5B47E0;
}

.cb-textarea::placeholder {
    color: #9ca3af;
}

.cb-textarea:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.cb-composer-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.cb-char {
    font-size: 11px;
    color: #9ca3af;
}

.cb-send {
    height: 30px;
    padding: 0 14px;
    border-radius: 20px;
    background: #5B47E0;
    border: none;
    cursor: pointer;
    font-size: 12px;
    font-weight: 500;
    color: white;
    display: flex;
    align-items: center;
    gap: 5px;
    transition: opacity 0.15s;
}

.cb-send:hover {
    opacity: 0.85;
}

.cb-send:disabled {
    opacity: 0.4;
    cursor: default;
}

.cb-send svg {
    width: 12px;
    height: 12px;
    fill: white;
}

.cb-trigger-row {
    display: flex;
    align-items: center;
    gap: 10px;
}

.chat-bubble-root.pos-left-bottom .cb-trigger-row,
.chat-bubble-root.pos-left-top .cb-trigger-row {
    flex-direction: row-reverse;
}

.cb-trigger-label {
    max-width: 140px;
    padding: 4px 8px;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.82);
    border: 1px solid rgba(17, 24, 39, 0.08);
    box-shadow: 0 2px 10px rgba(17, 24, 39, 0.08);
    color: rgba(17, 24, 39, 0.66);
    font-size: 12px;
    font-weight: 500;
    line-height: 1.2;
    white-space: nowrap;
    opacity: 0.82;
    pointer-events: none;
    transition: opacity 0.15s ease, transform 0.15s ease;
}

.cb-trigger-row:has(.cb-trigger.open) .cb-trigger-label {
    opacity: 0;
    transform: translateY(2px);
}

.cb-trigger {
    position: relative;
    width: 52px;
    height: 52px;
    border-radius: 50%;
    background: #5B47E0;
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 4px 14px rgba(91,71,224,0.4);
    transition: transform 0.15s;
    flex-shrink: 0;
}

.cb-trigger:hover {
    transform: scale(1.07);
}

.cb-trigger .cb-icon-chat,
.cb-trigger .cb-icon-x {
    position: absolute;
    transition: opacity 0.15s;
}

.cb-trigger .cb-icon-x {
    opacity: 0;
}

.cb-trigger.open .cb-icon-chat {
    opacity: 0;
}

.cb-trigger.open .cb-icon-x {
    opacity: 1;
}

.cb-trigger svg {
    width: 22px;
    height: 22px;
    fill: white;
}

.cb-trigger.cb-notification::before {
    content: '';
    position: absolute;
    top: 2px;
    right: 2px;
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: #ef4444;
    border: 2px solid white;
    z-index: 1;
}

.cb-dismiss {
    position: absolute;
    top: -6px;
    right: -6px;
    width: 18px;
    height: 18px;
    border-radius: 50%;
    background: #888;
    border: 1.5px solid white;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    opacity: 0;
    pointer-events: none;
    transition: opacity 0.15s;
}

.cb-trigger:hover .cb-dismiss {
    opacity: 1;
    pointer-events: all;
}

.cb-dismiss svg {
    width: 8px;
    height: 8px;
    fill: white;
}

.cb-notice {
    display: flex;
    align-items: center;
    gap: 8px;
    margin: 4px 0;
}

.cb-notice-line {
    flex-shrink: 0;
    width: 24px;
    height: 1px;
    background: #e5e7eb;
}

.cb-notice-text {
    font-size: 11px;
    color: #9cc2f3;
    text-align: center;
}

.cb-color-grey   { --cb-main: #1D2433CC; --cb-bg: #ecf0fc; }
.cb-color-red    { --cb-main: #C0392B;   --cb-bg: #fde3df; }
.cb-color-blue   { --cb-main: #096DF2;   --cb-bg: #dcebff; }
.cb-color-green  { --cb-main: #047857;   --cb-bg: #e4fded; }
.cb-color-yellow { --cb-main: #B97D0A;   --cb-bg: #fdf0d7; }
.cb-color-purple { --cb-main: #5B47E0;   --cb-bg: #eeedfe; }

.chat-bubble-root[class*="cb-color-"] .cb-header { background: var(--cb-main); }
.chat-bubble-root[class*="cb-color-"] .cb-msg.customer { background: var(--cb-main); }
.chat-bubble-root[class*="cb-color-"] .cb-send { background: var(--cb-main); }
.cb-send[class*="cb-color-"] { background: var(--cb-main); }
.chat-bubble-root[class*="cb-color-"] .cb-textarea:focus { border-color: var(--cb-main); }
.chat-bubble-root[class*="cb-color-"] .cb-trigger {
    background: var(--cb-main);
    box-shadow: 0 4px 14px color-mix(in srgb, var(--cb-main) 40%, transparent);
}
.chat-bubble-root[class*="cb-color-"] .cb-avatar { background: var(--cb-bg); }
.chat-bubble-root[class*="cb-color-"] .cb-avatar svg { fill: var(--cb-main); }

.cb-time {
    font-size: 10px;
    margin-top: 2px;
    opacity: 0.6;
}

.cb-msg.customer .cb-time {
    text-align: right;
    color: rgba(255,255,255,0.7);
}

.cb-msg.bot .cb-time,
.cb-msg.support .cb-time {
    text-align: left;
    color: #6b7280;
}

.chat-bubble-root[class*="cb-color-"] .cb-msg.support {
    background: color-mix(in srgb, var(--cb-main) 25%, white);
    color: #111;
    align-self: flex-start;
    border-bottom-left-radius: 3px;
}

.cb-color-purple .cb-msg.support { background: #e6e3fb; }
.cb-color-blue   .cb-msg.support { background: #e0f2fe; }
.cb-color-green  .cb-msg.support { background: #dcfce7; }
.cb-color-red    .cb-msg.support { background: #fde3df; }
.cb-color-yellow .cb-msg.support { background: #fdf0d7; }
.cb-color-grey   .cb-msg.support { background: #ecf0fc; }

.cb-msg.support {
    border: 1px solid color-mix(in srgb, var(--cb-main) 35%, transparent);
}

.cb-author {
    font-size: 10px;
    color: #9ca3af;
    font-weight: 600;
    margin-bottom: 2px;
}

.cb-msg.bot .cb-author {
    text-align: left;
}

.cb-msg-content {
    display: inline;
    margin: 0;
}

.cb-msg-content pre {
    margin: 0;
}

.customer .cb-msg-content {
    color: white;
}

.cb-header-actions {
    display: flex;
    align-items: center;
    gap: 4px;
    position: relative;
}

.cb-delete {
    background: none;
    border: none;
    cursor: pointer;
    color: rgba(255,255,255,0.75);
    padding: 4px;
    border-radius: 4px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.cb-delete:hover {
    color: #fff;
    background: rgba(255,255,255,0.08);
}

.cb-delete svg {
    width: 15px;
    height: 15px;
    fill: currentColor;
}

.cb-delete-popover {
    position: absolute;
    top: 52px;
    right: 0;
    width: 220px;
    padding: 12px;
    background: #fff;
    border: 1px solid #e5e7eb;
    border-radius: 10px;
    box-shadow: 0 8px 24px rgba(0,0,0,0.12);
    z-index: 10001;
}

.cb-delete-popover-text {
    font-size: 13px;
    line-height: 1.4;
    color: #111;
    margin-bottom: 10px;
}

.cb-delete-popover-actions {
    display: flex;
    justify-content: flex-end;
    gap: 8px;
}

.cb-delete-cancel,
.cb-delete-confirm {
    height: 30px;
    padding: 0 12px;
    border-radius: 6px;
    font-size: 12px;
    font-weight: 500;
    cursor: pointer;
}

.cb-delete-cancel {
    background: #fff;
    border: 1px solid #e5e7eb;
    color: #111;
}

.cb-delete-cancel:hover {
    background: #f9fafb;
}

.cb-delete-confirm {
    background: #dc2626;
    border: 1px solid #dc2626;
    color: #fff;
}

.cb-delete-confirm:hover {
    background: #b91c1c;
    border-color: #b91c1c;
}

/* =========================================================
   Support admin page
   ========================================================= */

.hidden,
#supportChatView.hidden,
#supportEmptyState.hidden {
    display: none !important;
}

main {
    width: 100% !important;
    margin-left: unset !important;
}

.support-page {
    display: flex;
    height: 100vh;
    width: 100%;
    position: relative;
    background: var(--system-clr-bg-default);
    color: var(--main-txt-clr);
    font-family: 'Erply Ladna', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
}

.support-sidebar-2 {
    width: 360px;
    min-width: 360px;
    display: flex;
    flex-direction: column;
    border-right: 1px solid var(--border-main-clr);
    background: var(--system-clr-bg-default);
    z-index: 20;
}

.support-sidebar-2-header {
    padding: 16px;
    border-bottom: 1px solid var(--border-main-clr);
    background: var(--system-clr-bg-default);
}

.support-title {
    /* margin: 0 0 12px; */
    font-size: var(--text-xl);
    font-weight: 600;
    line-height: 1.2;
    color: var(--main-txt-clr);
}

.support-search {
    width: 100%;
    height: 38px;
    padding: 0 12px;
    border: 1px solid var(--border-main-clr);
    border-radius: var(--border-radius);
    background: var(--system-clr-bg-default);
    color: var(--main-txt-clr);
    font-size: var(--text-sm);
    outline: none;
    box-sizing: border-box;
}

.support-search:focus {
    border-color: var(--btn-primary);
}

.support-search::placeholder {
    color: var(--text-light);
}

.support-filters {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
    padding: 12px 16px;
    border-bottom: 1px solid var(--border-main-clr);
    background: var(--system-clr-bg-default);
}

.support-filter {
    height: 32px;
    padding: 0 12px;
    border: 1px solid var(--border-main-clr);
    border-radius: var(--border-radius);
    background: var(--system-clr-bg-default);
    color: var(--main-txt-clr);
    cursor: pointer;
    font-size: var(--text-xs);
    font-weight: 500;
}

.support-filter:hover {
    background: var(--system-clr-light-hover);
}

.support-filter.active {
    background: var(--system-clr-light-active);
    color: var(--blue-clr);
    border-color: var(--btn-primary);
}

.chat-list {
    flex: 1;
    overflow-y: auto;
    background: var(--system-clr-bg-default);
}

.chat-list-empty {
    padding: 20px 16px;
    font-size: var(--text-sm);
    color: var(--text-light);
}

.chat-list-item {
    padding: 14px 16px;
    border-bottom: 1px solid var(--border-main-clr);
    cursor: pointer;
    transition: background 0.15s ease;
    background: var(--system-clr-bg-default);
}

.chat-list-item:hover {
    background: var(--table-row-hover);
}

.chat-list-item.active {
    background: var(--system-clr-light-active);
}

.chat-list-item.row-open {
    background-color: #e6f7ff;
}

.chat-list-item.row-open:hover {
    background-color: #d6efff;
}

.chat-row-top {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 6px;
}

.chat-name {
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    font-size: var(--text-sm);
    font-weight: 600;
    color: var(--main-txt-clr);
}

.chat-changed {
    flex-shrink: 0;
    white-space: nowrap;
    font-size: var(--text-xs);
    color: var(--text-light);
}

.chat-row-middle {
    margin-bottom: 8px;
    font-size: var(--text-sm);
    color: var(--text-grey);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.chat-row-bottom {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.chat-badge {
    display: inline-flex;
    align-items: center;
    height: 24px;
    padding: 0 8px;
    border-radius: var(--border-radius);
    font-size: var(--text-xs);
    font-weight: 500;
    background: var(--header-bg);
    color: var(--main-txt-clr);
    border: 1px solid var(--border-main-clr);
}

.chat-badge.state-open {
    background: #edfef2;
    color: var(--text-green);
    border-color: #cfeeda;
}

.chat-badge.state-waiting {
    background: #fff7ed;
    color: #c2610c;
    border-color: #fed7aa;
}

.chat-badge.state-closed {
    background: #fff1f1;
    color: var(--text-red);
    border-color: #ffd5d7;
}

.chat-badge.state-deleted {
    background: #f3f4f6;
    color: #6b7280;
    border-color: #d1d5db;
}

.chat-badge.state-other {
    background: var(--header-bg);
    color: var(--main-txt-clr);
}

.chat-badge.assigned {
    background: var(--system-clr-light-active);
    color: var(--text-blue);
    border-color: #cfe0ff;
}

.chat-badge.unassigned {
    background: var(--header-bg);
    color: var(--text-grey);
}

.support-main {
    flex: 1;
    min-width: 0;
    min-height: 0;
    display: flex;
    flex-direction: column;
    background: var(--system-clr-bg-default);
    position: relative;
}

.support-empty {
    flex: 1;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 24px;
    font-size: var(--text-base);
    color: var(--text-light);
    background: var(--system-clr-bg-default);
}

.support-chat-view {
    display: flex;
    flex-direction: row;
    align-items: stretch;
    width: 100%;
    height: 100%;
    min-width: 0;
    background: var(--system-clr-bg-default);
}

.support-conversation-column {
    flex: 1 1 auto;
    min-width: 0;
    display: flex;
    flex-direction: column;
    border-right: 1px solid var(--border-main-clr);
    background: var(--system-clr-bg-default);
}

.support-chat-header {
    padding: 16px 20px;
    border-bottom: 1px solid var(--border-main-clr);
    background: var(--system-clr-bg-default);
}

.support-chat-title {
    font-size: var(--text-lg);
    font-weight: 600;
    line-height: 1.2;
    color: var(--main-txt-clr);
}

.support-chat-subtitle {
    /* margin-top: 4px; */
    font-size: var(--text-sm);
    color: var(--text-light);
}

.support-chat-meta-row {
    margin-top: 4px;
    display: flex;
    align-items: center;
    gap: 10px;
    flex-wrap: wrap;
}

.support-chat-meta {
    font-size: var(--text-sm);
    color: var(--text-light);
}

.support-messages {
    flex: 1;
    overflow-y: auto;
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 10px;
    background: var(--modal-background-color);
}

.support-messages-sse {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.support-message-row {
    display: flex;
}

.support-message-row.customer {
    justify-content: flex-start;
}

.support-message-row.support,
.support-message-row.ai {
    justify-content: flex-end;
}

.support-message-row.system {
    justify-content: center;
}


.support-bubble-wrapper {
    display: flex;
    flex-direction: column;
    max-width: 75%;
}

.support-bubble-wrapper.system {
	width: 100%;
	max-width: 100%;
	display: flex;
	justify-content: center;
	align-items: center;
}

.support-message-row.customer .support-bubble-wrapper {
    align-items: flex-start;
}

.support-message-row.support .support-bubble-wrapper,
.support-message-row.ai .support-bubble-wrapper {
    align-items: flex-end;
}

.support-message-author {
    font-size: var(--text-xs);
    color: var(--text-light);
    margin-bottom: 4px;
    font-weight: 600;
    opacity: 0.7;
}

.support-message-row.ai .support-message-author {
    color: var(--text-blue);
}

.support-message-row.support .support-message-author {
    color: var(--text-green);
}

.support-bubble {
	min-width: min-content;
    /* max-width: 80%; */
    padding: 10px 12px;
    border-radius: 8px;
    font-size: var(--text-sm);
    line-height: 1.45;
    word-break: break-word;
    box-shadow: 0 1px 1px rgba(0, 0, 0, 0.02);
}

.support-bubble pre {
	white-space: pre-wrap;
    word-wrap: break-word;
    overflow-wrap: break-word;
}

.support-bubble.system pre {
    color: grey;
}

.support-bubble.customer {
    background: var(--white);
    color: var(--main-txt-clr);
    border: 1px solid var(--border-main-clr);
}

.support-bubble.support {
    background: var(--btn-primary);
    color: var(--text-white) !important;
    border: 1px solid var(--btn-primary);
}

.support-bubble.support div, .support-bubble.support pre {
    color: var(--text-white) !important;
}

.support-bubble.support .support-message-time {
    color: rgba(255, 255, 255, 0.7);
}

.support-bubble.ai {
    background: #eef2f7;
    color: var(--main-txt-clr);
    border: 1px solid var(--border-main-clr);
}

.support-bubble.system {
	display: flex;
	justify-content: center;
	flex-direction: column-reverse;
	align-items: center;
	max-width: 70%;
}

.support-system-notice {
    align-self: center;
    padding: 6px 10px;
    border: 1px solid var(--border-main-clr);
    border-radius: var(--border-radius);
    background: var(--header-bg);
    font-size: var(--text-xs);
    color: var(--text-light);
}

.support-message-time {
    margin-top: 4px;
    font-size: var(--text-xs);
    opacity: 0.75;
    width: max-content;
}

.support-composer {
    padding: 12px;
    border-top: 1px solid var(--border-main-clr);
    background: var(--system-clr-bg-default);
}

.support-reply {
    width: 100%;
    min-height: 90px;
    max-height: 200px;
    resize: none;
    padding: 10px 12px;
    border: 1px solid var(--border-main-clr);
    border-radius: var(--border-radius);
    background: var(--textarea-bg);
    color: var(--main-txt-clr);
    font-size: var(--text-sm);
    line-height: 1.5;
    outline: none;
    box-sizing: border-box;
}

.support-reply:focus {
    border-color: var(--btn-primary);
}

.support-reply::placeholder {
    color: var(--text-light);
}

.support-composer-footer {
    margin-top: 8px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
}

.support-send {
    height: 34px;
    padding: 0 16px;
    border: none;
    border-radius: var(--border-radius);
    background: var(--btn-primary);
    color: var(--btn-primary-txt);
    cursor: pointer;
    font-size: var(--text-sm);
    font-weight: 600;
}

.support-send:hover {
    background: var(--btn-primary-hover);
}

.support-send:disabled {
    opacity: 0.5;
    cursor: default;
}

.support-details-column {
    flex: 0 0 340px;
    width: 340px;
    min-width: 340px;
    max-width: 340px;
    display: flex;
    flex-direction: column;
    background: var(--system-clr-bg-default);
}

.support-details-header {
    padding: 16px;
    border-bottom: 1px solid var(--border-main-clr);
    font-size: var(--text-base);
    font-weight: 600;
    background: var(--system-clr-bg-default);
    color: var(--main-txt-clr);
}

.support-details-body {
    padding: 16px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 14px;
    background: var(--system-clr-bg-default);
}

.support-field {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.support-field-label {
    font-size: var(--text-xs);
    font-weight: 600;
    color: var(--field-label-clr);
}

.support-input {
    width: 100%;
    height: 38px;
    padding: 0 12px;
    border: 1px solid var(--border-main-clr);
    border-radius: var(--border-radius);
    background: var(--system-clr-bg-default);
    color: var(--main-txt-clr);
    font-size: var(--text-sm);
    outline: none;
}

.support-input:focus {
    border-color: var(--btn-primary);
}

.support-input:disabled {
    background: var(--header-bg);
    color: var(--text-light);
}

.support-inline-row {
    display: flex;
    align-items: center;
    gap: 8px;
}

.support-primary-btn,
.support-close-chat-btn {
    height: 34px;
    padding: 0 14px;
    border-radius: var(--border-radius);
    font-size: var(--text-sm);
    font-weight: 600;
    cursor: pointer;
}

.support-primary-btn {
    border: none;
    background: var(--btn-primary);
    color: var(--btn-primary-txt);
}

.support-primary-btn:hover {
    background: var(--btn-primary-hover);
}

.support-close-chat-btn {
    border: 1px solid var(--border-main-clr);
    background: var(--system-clr-bg-default);
    color: var(--main-txt-clr);
    white-space: nowrap;
}

.support-close-chat-btn:hover {
    background: var(--system-clr-light-hover);
}

.support-primary-btn:disabled,
.support-close-chat-btn:disabled,
input:disabled {
    opacity: 0.5;
    cursor: default;
}

.mobile-only {
    display: none;
}

.support-mobile-back {
    border: none;
    background: transparent;
    padding: 6px 8px;
    margin-right: 8px;
    cursor: pointer;
    color: var(--main-txt-clr);
    font-size: 18px;
}

.support-chat-view,
.support-conversation-column,
.support-details-column,
.support-messages,
.chat-list {
    min-height: 0;
}

#backBtn {
    cursor: default;
}

@media (min-width: 769px) {
    .support-sidebar-2 {
        position: relative;
        transform: none !important;
    }

    .support-overlay-2 {
        display: none !important;
    }
}

@media (max-width: 768px) {
    .mobile-only {
        display: inline-flex;
        align-items: center;
    }

    .support-page {
        overflow: hidden;
    }

    #backBtn {
        cursor: pointer;
    }

    .support-sidebar-2 {
        position: fixed;
        top: 0;
        left: 0;
        width: 88%;
        max-width: 360px;
        min-width: 0;
        height: 100vh;
        transform: translateX(-100%);
        transition: transform 0.28s ease;
        box-shadow: 0 10px 30px rgba(0, 0, 0, 0.18);
        border-right: 1px solid var(--border-main-clr);
    }

    .support-sidebar-2.is-open {
        transform: translateX(0);
    }

    .support-overlay-2 {
        display: block;
        position: fixed;
        inset: 0;
        background: rgba(0, 0, 0, 0.35);
        opacity: 0;
        pointer-events: none;
        transition: opacity 0.28s ease;
        z-index: 15;
    }

    .support-overlay-2.is-visible {
        opacity: 1;
        pointer-events: auto;
    }

    .support-sidebar-2-header {
        min-height: 60px;
        display: flex;
        align-items: center;
        padding: 0 16px;
        cursor: pointer;
    }

    .support-title {
        display: flex;
        align-items: center;
        margin: 0;
        font-size: var(--text-lg);
    }

    .support-main {
        width: 100%;
        min-width: 0;
    }

    .support-chat-view {
        flex-direction: column;
    }

    .support-conversation-column {
        border-right: none;
    }

    .support-details-column {
        width: 100%;
        min-width: 0;
        max-width: none;
        flex: 0 0 auto;
        border-top: 1px solid var(--border-main-clr);
    }

    .support-chat-header {
        padding: 12px 14px;
    }

    .support-messages {
        padding: 12px;
    }

    .support-bubble-wrapper {
        max-width: 92%;
    }

    .support-composer {
        padding: 10px;
    }

    .support-reply {
        min-height: 72px;
        max-height: 160px;
    }

    .chat-list-item {
        padding: 12px 14px;
    }

    .chat-row-top {
        gap: 8px;
    }

    .chat-name,
    .chat-row-middle {
        white-space: nowrap;
        overflow: hidden;
        text-overflow: ellipsis;
    }
}

@media (max-width: 1024px) {
  .menu__container main {
	margin-top: unset;
  }
}


.embed-wrapper-support {
    position: relative;
    height: 150px;
}

.embed-wrapper-bubble {
    position: relative;
    height: 120px;
}


.embed-skeleton {
    position: absolute;
    inset: 0;
    background: linear-gradient(90deg, #f0f0f0 25%, #e0e0e0 50%, #f0f0f0 75%);
    background-size: 200% 100%;
    animation: shimmer 1.2s infinite;
    border-radius: 6px;
    transition: opacity 0.3s ease;
}

@keyframes shimmer {
    0% { background-position: 200% 0; }
    100% { background-position: -200% 0; }
}